Patient Experience Survey System

Patient Experience Survey System

This system allows your team to collect real-time patient feedback to monitor the quality of service provided by staff and allows you to identify opportunities to improve patient quality of care. This tool helps you put your patients at the forefront by evaluating programs or unit-specific initiatives. Data is collected via custom patient surveys in real-time, so your team can stay up to date on your patients’ experience.

Patient Experience Survey System

Drive continuous improvement with the Patient Experience Survey System

Through customized surveys and immediate patient feedback, your team can gain insights and assess improvement opportunities in less time. Plus, multiple input streams make it easy for your patients to complete the survey. These include:

Paper-based (PDF questionnaires)
Scannable QR codes for mobile devices
SMS messages
Email
Native iOS and Android apps
Kiosk module
 

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our team of experts is standing by to create a solution customized to your team’s goals. Contact us today and take the first step toward automating your reporting and auditing.

In addition, the Patient Experience Survey system supports multiple languages and each of your clinics or other locations can have its own survey easily integrating into existing processes. This means each individual facility or unit benefits from robust reporting. Other benefits include:

• Real-time data capture eliminates costs associated with transcription errors
• An interface that’s intuitive and easy to use
• Automated analysis and reporting portal at the click of a button
• High-quality, accurate data that are immediately available for reporting
• Ability to track performance and trends over time with detailed drill-through reports
• Easy to use data exporting for further analysis